We are an integrated telehealth company with a cloud based virtual telemedicine platform.
We connect providers, patients, and institutions from anywhere and at any time using mobile devices, PC’s, and varying telemedicine endpoints including mobile carts, mobile examination kits, kiosks, and concierge access.
The platform enables healthcare providers and patients to securely connect allowing for the diagnosis and management of common to complex medical issues.The platform is HIPAA compliant and FDA approved.
The telehealth professional coordinates the virtual interaction between provider/patient using a phone, SMS text, email and web link. This enables healthcare providers to seamlessly integrate the Custom Telehealth solution into their existing workflow and provide easy adoption for patients.
I have been utilizing the products and services from Custom Telehealth for over a year. I am particularly impressed with their 24/7/365 US based coordinators. They have been accurate and efficient delivering messages and coordinating virtual visits with my patients. Employing Custom Telehealth has enabled me to have a virtual practice anytime and anywhere. They consistently provide a high level of customer service for my patients and the facilities I am associated with. They help me capture revenues otherwise lost by my patients going to walk-in clinics and the ED. I highly recommend Custom Telehealth’s products and services to all of my colleagues.”
Paul M. Schwartz , MD
I have been utilizing the answering service for the past six months and have been completely satisfied. I have used many companies in the past and find Custom Telehealth to be far superior. The coordinators are very helpful, professional, and provide the highest level of customer service. Our patients have commented on how much they like speaking with a live person and not having to go through prompts. I would highly recommend Custom Telehealth to any practice.
Richard J. Egerman, DPM
Custom TeleHealth has been absolutely beneficial to our community in enhancing the patient experience. Our patients have the ability to interact with their assigned physician immediately, beginning to build a strong relationship right away. The continuity of care gap has been successfully bridged between physician, nursing, and patient communication, as well as re-hospitalization rates have reduced and hospital readmissions have improved. The Custom TeleHealth team is dedicated in continual education and trainings, as well as community outreach. The support that the team provides enables continuous success in using this platform.
The Encore at Boca Raton Rehabilitation and Nursing Center Administration